Your first call
Call your concierge first.
No number or no answer? Call the office at (514) 399-9957.
Fire, injury or a smell of gas? Get out and call 911.
Water leak? Shut off the water if it is safe, then call your concierge.
Day to day
Where each thing goes.
Report a repair
Tell your concierge, and say if it is urgent.
Paying rent
Due on the 1st. Not sure how? Ask the office.
Moving out
Your lease renews on its own. Leaving? Tell the office early.
Transferring your lease
It needs our OK. Call the office before you post an ad.
Snow and parking
Your concierge tells you when to move your car.
Bins and recycling
Ask your concierge where they go.
Good to know
House rules.
- Cats are welcome, dogs are not, in every building.
- Get tenant insurance. Ours covers the building, not your things.
- Report a leak the day you see it.
- Noisy neighbour? Talk to them first, then your concierge.
- What does your rent include? See your building's page.