Who we are
CGK Realties Inc. owns and manages residential apartment buildings in Greater Montréal. Our office is at 3065 boulevard Lévesque Ouest, Laval, Québec H7V 4B1. For anything to do with your personal information you can reach us at info@cgkrealties.com or (514) 399-9957.
Under Québec law, the person with the highest authority at CGK Realties Inc. is responsible for the protection of personal information. You can reach them at the address above.
What we collect
When you use a form on this website, we ask for:
- your name;
- your telephone number and email address;
- the municipality and apartment size you are interested in;
- your budget and the date you hope to move, if you tell us; and
- anything else you choose to write in the message field.
If you go on to apply for an apartment, we also ask for the information needed to assess the application, which includes a credit check and proof of employment. We will tell you at that point exactly what is required and who will see it.
We do not ask for, and would rather you did not send us, information about your health, your religion, your political views, or anything else of that kind. It is not relevant to renting you an apartment.
Why we collect it
- To answer you. If you ask about an apartment, we need a way to reply.
- To arrange viewings. We pass your name and the appointment time to the concierge at the building you are visiting.
- To assess an application and, if it is accepted, to prepare a lease.
- To manage the tenancy if you become a tenant, including repairs, notices and rent.
- To tell you when something suitable comes free, if you have asked us to.
We do not sell your information. We use it for advertising only if you have asked us to keep you posted or, if you have accepted advertising cookies, in the way described under Meta Pixel, advertising measurement and advanced matching.
Who else sees it
Your information is shared only where it is needed to do the things above:
- the concierge at the building you are visiting, so they can meet you;
- a credit reporting agency, if you apply and consent to a credit check;
- service providers that run our email, our customer records and this website, who may process information on our behalf;
- Meta Platforms, if you have accepted advertising cookies, as described below;
- Google, if you have accepted cookies, for the visit statistics described under Google Analytics; and
- anyone we are legally required to tell, for example under a court order.
Some of the services we use may store information outside Québec. Where that is the case we take reasonable steps to satisfy ourselves that it is properly protected.
How long we keep it
- Enquiries that go nowhere: only as long as we need them to answer you.
- Requests to hear when an apartment comes free: until you ask to be removed.
- Unsuccessful applications: only as long as we need them, then destroyed.
- Tenancy records: for the length of the tenancy and as long afterwards as the law requires.
Your rights
You can ask us at any time to:
- see the personal information we hold about you;
- correct anything that is wrong or out of date;
- delete it, where we are not required to keep it;
- withdraw your consent to us using it, which may mean we can no longer help you find an apartment; and
- receive a copy in a structured, commonly used technical format.
Write to info@cgkrealties.com and we will respond within the time the law allows. If you are not satisfied with our answer you may complain to the Commission d'accès à l'information du Québec.
Cookies and this website
Some cookies and storage that are essential for the site to work may be used without advertising consent where needed, for example to remember your cookie choice. Meta's advertising technologies and Google Analytics, described below, are optional: they stay switched off until you press "Accept" on the cookie banner. This site uses no other analytics tools. If you arrive from one of our ads, your browser remembers which ad it was until you close the tab, so that we know where your enquiry came from. The map on each building page comes from Google Maps, and Google may set its own cookies when it loads. It loads only after you press "Accept" on the cookie banner or "Show the map" under the map; until then the page shows the address and a directions link. We also count, with no identifier and no IP address, how many visitors are shown the cookie banner and how many press "Accept" or "Decline". Only daily totals are kept.
Meta Pixel, advertising measurement and advanced matching
With your consent, our site uses the Meta Pixel and certain advertising technologies provided by Meta Platforms. They help us understand how people interact with our site, measure the activity our advertising brings to it and how well our campaigns work, attribute certain actions on our site to our ads, and improve how our campaigns perform.
When these technologies are switched on, Meta may receive information about certain actions on our site: when someone visits a page, views a building's page, presses a button to book a visit, taps our telephone number or email address, sends an enquiry about an apartment, successfully books a visit, or sends a rental application. These events cover only what happens on the site.
These events may include non-sensitive context, such as the building viewed, an identifier for that building, and the type of interaction with the site.
When you accept advertising cookies, some of Meta's advanced matching features may also be used. They can allow certain contact details you choose to give on the site, such as an email address or a telephone number, to be transformed by a hashing process before they are sent to Meta, to improve the matching, attribution and measurement of our advertising campaigns. Technical information about your browser and device may also be processed by Meta when these technologies are switched on.
We do not intentionally send Meta, through our advertising events, sensitive information from the assessment of a rental application, such as credit information, information about income or employment, proof of employment, credit reports, application documents, answers given for the assessment of an application, or the private content of communications.
Meta's advertising technologies are switched on only after you consent to non-essential cookies. If you decline them or give no consent, the Meta Pixel and the related advertising features stay switched off. You can change your choice at any time with the Manage cookies link at the bottom of every page.
Information sent to Meta is handled under Meta Platforms' own privacy practices and policies.
Google Analytics
With your consent, our site also uses Google Analytics, a service of Google, to count visits and see which pages and ads bring people to us. It records the same actions as the Meta Pixel above, the page and building concerned, and the ad you arrived from, if any. It never receives what you type into a form.
Google Analytics is switched on only after you press "Accept". If you decline or make no choice, it is never loaded. You can change your choice at any time with the Manage cookies link at the bottom of every page. Information sent to Google is handled under Google's own privacy practices and policies, and may be stored outside Québec.
Keeping it safe
We take reasonable measures to protect the information we hold, and we limit access to the people who need it to do their job. No system is perfect; if a breach occurs that presents a risk of serious harm, we will notify you and the Commission d'accès à l'information as the law requires.
Children
This website is meant for adults looking for somewhere to live. We do not knowingly collect information from children.
Changes
If we change this policy we will update the date at the top. Where a change is significant we will say so plainly rather than quietly amend the text.
Contact
- By post
- 3065 boul. Lévesque O., Laval, QC H7V 4B1
- By email
- info@cgkrealties.com
- By telephone
- (514) 399-9957